Results Base Virtual Event System

If you are entering a Virtual Event you will be expected to provide your own result and this page explains how to do that - it's really easy! If you need mre help then see the Virtual Events FAQ page.

Event entry

Entering a Virtual Event is exactly the same as entering any other event on the Results Base system. You create a profile (or use an existing one) - a 'profile' what we call an account - on the system and fill in the participant details for the event. Typically the details required for a Virtual Event will be much simpler than those required for a conventional one, but you can expect to be asked for your name, gender, date of birth and any club affiliation. You won't be asked for things like emergency contact information! All the normal options for updating an managing your information apply, see our general FAQ pages for more information.

You will receive a receipt by email in the normal way and this will include your unique Ticket link (see below). Your Tickets (your entries to events on our system) can all be found by logging in and then using the 'My Area' menu - you'll see Tickets as one of the sub-items. The Ticket link on the receipt is just a quick link direct to your entry so you can add in the result later. If you lose your receipt you can just go direct to the Ticket in your profile to get a new one, click the 'Information' button.

The Ticket link code on your receipt

Adding a result

Once you have completed your activity and you wish to submit that time as your result, you need to use the Ticket link (or go direct to the Ticket) and enter the time you achieved and, optionally, upload supporting evidence. Suggested things to upload would be a picture or screenshot of your watch, your GPS device, your time in an app like Strava, Garmin Connect, etc or just a picture of yourself at the location you did the run. You can also enter a URL to the activity in your Strava / Garmin Connect / Endomondo / etc account and this will appear as a link on your results detail page next to the social media links (see below).

Use the 'ENTER YOUR RESULT' button on the Ticket to record your time(s) and/or distance(s).

Single discipline

For single discipline events such as a 10k run you just enter the time taken using the hours, minutes and seconds boxes.

Multisport

For multisport events there will be multiple time entry boxes: one for each leg of the event (run, bike and run in the example shown). Depending on the event you may have done these continuously or on separate days but you do need to input all the times at the same time.

Evidence to support your times

You can optionally submit supporting images and/or a link to your activity tracker. Note that some events may require the upload of one or more such elements to validate your time.

NOTE: please do NOT submit actual GPX or other GPS data files as these contain location information which you may not want to become public.


IMPORTANT: Please note that these pictures will be public, they are the supporting evidence for your time. If you want to remove an image that you have uploaded see the Privacy section below - this follows exactly the same process for virtual results as it does for timed events.

If you are not happy with your time and you go and do the event again, then you can just re-submit the time and image(s) - you don't need to re-enter, just update the time.

Automatically linking to your Garmin account

Some events will offer you the option of linking your Garmin Connect account during the entry process. If you do this (and you can unlink it at any time) the latest activity that matches the event type and distance will automatically be imported into the event results. If you went over the expected distance by more than 3% the time in the results will be trimmed to the time recorded at correct distance.

If the activity that is linked isn't the right one, or you wish to replace it with another activity for an improved time, just unlink the activity and then re-link it to the correct/updated activity to replace/update the time imported.

Manually linking to an online activity

Getting a URL (link) to your activity from Strava / Garmin Connect / Endomondo / etc is normally just a matter of selecting that activity and then using the 'Share' icon to get the URL for that activity. Specific instructions for your device/app will be readily available online, please don't ask us for detailed instructions!

Simply paste the URL into the Activity Link box. This is just a link, unlike the automatic link option above, and so it does not import time and/or distance data into the results.

Notes about times

Most events will have a maximum and minimum time set for the distance(s) - we are not expecting world records to be broken! - and all events will have a date range within which times can be submitted. Anything outside of these allowable times or dates will be ignored.

Your result is immediately published and the results page for the event is updated along with the leaderboard if that has been enabled. You can download a certificate of your time in the normal way - click your name in the results to get your detail page and you will see a link for the certificate.

The results page for the event is built as results are submitted

Privacy: hiding names/images

The privacy options available on a virtual event are exactly the same as those on a normally timed event. If you have set your privacy preferences in your profile these choices will be reflected on all the events in your profile. If you want to hide your name and/or any images associated with a specific result then this is done at the event level.

Log in to your profile and select My results and athletes from the My Area menu. Find the result you want to change the privacy setting on and click the 'hamburger' menu (three stacked lines) and then select Privacy.

You can choose to hide your name, your images or both.

Select the 'hamburger menu' on a result to change the privacy settings

Selecting the Hide images option will mask out any images you uploaded to support the result